The disruption of retail has been in sharp focus since ecommerce and direct to consumer brands first appeared. Now, with the rise of AI, machine learning, and the behavior changes resulting from the global pandemic, the future of shopping is yet to be defined. Will big data and frictionless UX lead how brands act and sell, or will there be a return to the human and emotional experience of shopping?
On October 28 at 2PM EDT, industry experts from both data driven and behavioral backgrounds challenged each other and shared their insights on what the future of shopping has in store.
Have a question about OneEighty?
Give us a shout