Privacy Policy

Effective January 1, 2020

Mosaic is committed to respecting your privacy. This Privacy Policy applies when you interact with Mosaic online or through the advertising and marketing services we offer our clients (our “Services”).

This Privacy Policy includes the following sections. You should read the entire policy; however, you may use the links below to be directed to the information you are seeking.

What Personal Information Do We Collect? We may collect information such as your name and contact information, demographic information such as your zip/postal code and gender, online identifiers such as your IP address, information about your preferences, interests and purchasing tendencies and information about your activity on the internet.

Where/How Do We Collect Information About You? We may collect information directly from you, from our service providers, data partners, or through the use of technology such as cookies.

How Do We Use Your Information? We use the information we collect to contact you, to share with our clients, to analyze and improve our website, for security and fraud prevention and other legal reasons.

Who Do We Share Your Information With? We may share information with our clients, service providers, for legal compliance, or a business transfer

How Can You Control Our Use of Your Information? You can opt-out of our marketing messages.

Rights for Our California Residents. Residents of California should contact our clients to exercise their California privacy rights.

Rights for Our Canadian Residents. Residents of Canada have the right to access and request correction of their personal information.

Additional Privacy Information. While we use reasonable procedures to protect the information that we collect, we cannot guarantee the security of any personal information. Information we collect may be transferred to the United States, or to other countries.

How can you learn more.
You can contact us if you have questions.


What Personal Information Do We Collect?

When you interact with our Services, we collect the following information:

Where/How Do We Collect Information About You?

We collect information about you from:

What are Cookies & Other Technologies?

Cookies. A “cookie” is a tiny file that’s stored on your computer. It contains a unique identifier, as well as the address and other information about the website you are visiting. Cookies help us know who you are when you visit our website. For example, although you may not log in when you visit our website, we can use cookies to recognize that you have visited our website in the past. We use this information to analyze our website traffic and make design decisions about the information presented on our website.

Web Beacons, Pixel Tags and Other Tracking Technologies. Web beacons, pixel tags and other “tracking technologies” are small strings of code placed on a web page or in an email or advertisement. These technologies allow your browser to recognize and store certain types of information such as cookies previously set, the time and date that you viewed the page with the beacon and a description of that page.


Can You Opt Out?

Visit our section on “How Can You Control Our Use of Your Information?” for more information on how to opt out.


How Do We Use Your Information?

To Contact You

To Analyze and Improve the Website

Security and Fraud Prevention

We may use your information for any other purposes disclosed to you at the time we collect your information, provided we have obtained the required consent. We may also anonymize, aggregate or otherwise strip any personal information or other information we collect of all personally identifying characteristics and may use or share that aggregated, anonymized data with third parties for any purpose we deem appropriate.


Who Do We Share Your Information With?


How Can You Control Our Use of Your Information?

Marketing Communications

Typically, we send marketing communications on behalf of our clients. We may, occasionally, send marketing communications on our own behalf in connection with programs or experiences we create for the benefit of clients. Any opt-out of our clients’ communications should be sent through that client. You can opt-out of Mosaic’s marketing communications by clicking the “unsubscribe” link in our emails.

Do Not Track

We do not currently respond to browser do-not-track signals. Instead, we adhere to the standards set out in this privacy policy and offer the opt-out choices described above.


Rights for Our California Residents

We collect information on behalf of our clients. Residents of California (“California Consumers”) may have additional privacy rights under California law, such as the right to know what information is collected, how their information is used, who their information is shared with, as well as the right to the access, delete or obtain a copy of their information. To exercise any of these rights, California Consumers should contact our clients directly.

If you have any questions or concerns about your California privacy rights, please contact us via email by clicking here or by writing to MosaicCommunications@mosaic.com.


Rights for Our Canadian Residents

Residents of Canada may request access to their personal information and request a correction to it if they believe it is inaccurate. If you would like to have access to the personal information Mosaic has about you, or if you would like to have it corrected, please contact us using the contact information provided below. In cases where we process your personal information for one of our clients, rather than control it ourselves, we may direct your request to our client. If you would like to access or correct information held by one of our clients, you should direct your request to that client directly.

In some cases we may not be able to allow you to access certain personal information in certain circumstances, for example if it contains personal information of other persons, or for legal reasons.

To help protect against fraudulent requests for access to your personal information, we may ask you for information to allow us to confirm that the person making the request is you or is authorized to access your information before granting access. For example, we may require you to verify your identity before you access your personal information.


Additional Privacy Information


How Can You Learn More

How to Contact Us

If you have any questions or concerns about our Privacy Policy or its implementation please contact us via email at MosaicCommunications@mosaic.com.

You may also contact our IT Director at Kevin.Japaul@mosaic.com.