Field Sales
Microsoft
- Brand Advocacy
- Customer Experience
- Assisted Selling
- Training
- Staffing
- Retail
- Tech Sales
- Strategic Partnership
When Microsoft wanted to elevate their sales engagement, we transformed their BA presence with a masterclass training program.
Challenge
Microsoft needed to level up their customer experiences, sales performance and presence in retail spaces in a way that could cut through the noise and remain consistent across stores.
Solution
Meet the North America Microsoft Field and Evangelism Training Team. A program leveraging a skilled workforce of Market Managers and Master Trainers to drive retail success through strategic sales engagement, expert product training, and flawless execution in key categories. This proactive approach ensures customers experience premium, informed shopping online and in-store, while identifying growth opportunities and strengthening Microsoft’s retail presence across partner channels.
